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Q: How should I care for my silver jewelry to maintain its shine?
A: Proper care ensures your silver jewelry stays radiant for years. Follow these simple steps:
Step 1: Keep It Dry
Avoid exposing your jewelry to water, perfumes, lotions, or sweat. Always remove it before bathing or working out.
Step 2: Clean Gently
After each wear, gently wipe the piece with a soft, lint-free cloth to remove oils and residue.
Step 3: Store Properly
Store each piece in an airtight ziplock pouch or a soft jewelry box. Keep pieces separate to avoid scratches and tangles. Vani Jewellers provides an anti-tarnish box with each purchase.
Step 4: Avoid Chemicals
Do not expose jewelry to harsh cleaning products or cosmetics. These can dull the finish or damage the plating.
Step 5: Polish Occasionally
Use a silver polishing cloth for sterling silver pieces when needed. Avoid using tissue or paper towels as they may scratch the surface.
Q: What is Vani Jewellers known for?
A: We are a Surat-based brand offering high-fashion silver jewelry and premium silver replicas. Our customers love us for our detailed craftsmanship, timeless aesthetics, and long-lasting finish.
Q: Where are you located?
A: Our store is in Surat, Gujarat, India. You can also shop online via our website.
Q: Is your jewelry made of real silver?
A: Yes, many of our pieces are made with 92.5% sterling silver. We also offer high-quality silver-plated and gold-plated replicas crafted with precision.
Q: Will the jewelry tarnish?
A: Our sterling silver jewelry is rhodium or platinum-coated to resist tarnish. With proper care, it retains its shine for a long time.
Q: Is your jewelry hypoallergenic?
A: Yes. Our products are nickel-free and safe for most skin types, including sensitive skin.
Q: Do you ship across India?
A: Yes, we deliver pan-India.
Q: How long does delivery take?
A: Orders are typically shipped within 24–48 hours and delivered within 3–7 business days, depending on your location.
Q: Do you ship internationally?
A: Yes, we offer international shipping upon request. Please contact us at info@vanijewellers.com or on WhatsApp for assistance.
Q: What is your return/exchange policy?
A: We accept returns and exchanges for unworn items in their original packaging within 15 days of purchase. No questions asked on eligible items.
Q: How do I request a return or exchange?
A: Simply email us at info@vanijewellers.com or WhatsApp us with your order number and concern. Our team will guide you through the process.
Q: What payment methods are accepted?
A: We accept UPI, debit/credit cards, net banking, and wallets. Cash on Delivery (COD) is also available in most locations.
Q: Are there any discounts or loyalty rewards?
A: Yes! Subscribe to our newsletter and follow us on Instagram for early access to discounts, flash sales, and festival offers.
Q: Do you take custom orders?
A: Yes, we offer select customizations. Share your design ideas with us, and we’ll let you know what's possible.
Q: Do you offer wedding or bulk order discounts?
A: Absolutely! Whether it’s bridal jewelry, festive gifting, or bulk orders, we provide tailored quotes. Contact us directly for more info.
Q: How can I reach customer support?
A:
📍 Store Location: Surat, Gujarat, India
📧 Email: info@vanijewellers.com
📞 Phone/WhatsApp: +919687446088
🕒 Business Hours: Monday to Saturday, 11 AM – 8 PM
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Take 20% off your first order
Enter the code below at checkout to get 15% off your first order